Terms of Service

ScanToRun is a sole proprietorship based in Texas (“we”, “us”). These terms are the agreement between us and the business that opens an account (“you”). By creating an account you accept them.

What the service is

ScanToRun stores documents you upload, reformats them for a phone screen, and generates a QR code for each one so that people in your facility can open it by scanning a printed tag. We provide the software. We do not write, review, verify, or approve the documents you put into it.

Your documents are yours

You keep all rights to everything you upload. You grant us only the permission needed to run the service: storing your files, converting them for display, generating codes, and showing them to the people and devices you have authorized. We do not use your documents to train anything, we do not sell them, and we do not share them with anyone except the service providers listed in our privacy policy.

You are responsible for having the right to upload what you upload, and for the accuracy of it.

Safety: read this one

ScanToRun displays work instructions, inspection and quality procedures, shipping and receiving instructions, maintenance procedures, and safety documents in working areas, including next to industrial equipment. We do not check whether any of it is correct, current, complete, or safe. That remains entirely your responsibility.

You are responsible for reviewing and approving every document before publishing it, for keeping revisions current, and for complying with OSHA and every other regulation that applies to your operation. The review-date warnings and revision fields in the product are conveniences, not a compliance system, and they do not relieve you of any obligation.

Accounts and access

• You are responsible for everything done under your account, including by people you invite.
• Keep passwords and your join code confidential. Rotate the join code when someone leaves.
• Enrolled devices can read your published documents until you revoke them. Revoking is your job.
• You must be at least 18 and using the service for a business.

Price, renewal, and the guarantee

• You are charged when you sign up. There is no free trial; there is a 60-day money-back guarantee instead, described below.
• The price is $149 per business per month, or $1428 per business per year ($360 less than paying monthly). Prices are in US dollars and exclude any tax we are required to collect.
• Subscriptions renew automatically at the end of each period until canceled. We charge the card on file through Stripe.
• We may change prices with at least 30 days’ notice by email. A change never applies to a period you have already paid for.

Canceling, and refunds

You can cancel at any time from your billing settings. Access continues to the end of the period you have already paid for, and it does not renew after that.

You pay on the day you sign up. Getting this working in your business has a physical step with a lead time: printing tags, walking the floor, sticking them on machines, and waiting for a shift to happen. Most shops take about 14 days to reach the first scan.

So there is a 60-day money-back guarantee on every plan, counted from the charge rather than from your first charge ever. Moving up from monthly to annual starts it fresh. Tell us inside those 60 days and we refund the whole charge, not the unused part of it. Email hello@scantorun.com to ask. One message is enough.

Printed tags are not included in that refund. Preprinted durable tags are a physical product with a real cost, and once they carry your codes and are stuck to machines they cannot be sold to anybody else. If you refund the subscription, the tags you have taken are yours to keep and are not refunded. Tags you print yourself on your own paper cost you nothing from us either way.

After that window has passed we do not refund partial periods, including the unused months of an annual plan. Nothing here takes away rights the law gives you where those rights apply.

If a payment fails we do not cut you off immediately. The account continues while Stripe retries.

What you may not do

• Upload anything unlawful, or anything you do not have the right to upload.
• Attempt to reach another customer’s data, or probe the service for weaknesses without asking us first.
• Resell or white-label the service without our written agreement.
• Use it in a way that degrades it for anyone else.

We can suspend an account that does these things. Where it is reasonable to do so, we will tell you first and give you a chance to fix it.

Availability

We do not promise a specific uptime. The service depends on providers we do not control, and it will sometimes be unavailable for maintenance or for reasons beyond us. Documentation that people rely on for safety should not have a single point of failure. Keep whatever offline copies your own procedures require.

Ending the agreement, and getting your data out

You may stop using the service at any time. We may end this agreement with 30 days’ notice, or immediately if you materially breach these terms. If we end it without cause, we refund the unused part of what you have paid.

For 30 days after an account closes you can ask us to export your documents and we will send them to you. After that we delete them. See the privacy policy for the detail.

Disclaimers and limits

The service is provided “as is”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, our total liability for any claim arising out of or relating to the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, including any arising from the content of documents you published through the service.

Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

Changes to these terms

We may update these terms. If a change is material we will email account owners at least 30 days beforehand. Continuing to use the service after a change takes effect means you accept it.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Texas, and we each consent to that jurisdiction.

Contact

ScanToRun, hello@scantorun.com. We answer questions about billing, refunds, and anything on this page at that address.